News Releases

April 28, 2020 | by TYR Tactical

Huron™ DLV Soft Face Mask System FAQ | How we are approaching COVID-19

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TABLE OF CONTENTS


•FILTER & MASK FREQUENTLY ASKED QUESTIONS
•COUPON CODE
•ORDER PICK-UP
•ORDER NOW
•HOW WE ARE APPROACHING COVID-19?
•SOCIAL MEDIA & NEWS FEATURES
•RETURN & EXCHANGES
•DOWNLOAD SPEC SHEETS | CARE & MAINTENANCE INFORMATION | INSTALL GUIDES
•DOWNLOAD WARRANTY


FREQUENTLY ASKED QUESTIONS:

Q: How often should I clean my mask?

A: Here is the CDC’s recommended use and reuse.  I have talked with multiple medical professionals over the last few days and they are actually doing something similar to this but they are looking at putting their filtration masks in a “rotation of 3-5 days apart” but using different sterilization procedures to ensure the filters are clean. The outer soft mask (carrier) is washable and should be cleaned as often as possible.

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Q: How often should my filter be replaced?

A: Legally we have to say 8 hours on wear in a contaminated environment and discard after coming into contact with an infected patient/person.  Check the CDC’s website for updates.

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COUPON CODE

Q: Where do I enter my coupon code?

A: Discount Codes are entered in the Cart.

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ORDER PICK-UP

Q: Can I pick-up my order?

A: No. Customer pick-up is currently unavailable.  Due to COVID-19 all of our facilities are closed to walk-in customers.
If you have any questions please email us at info@tyrtactical.com.

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RETURN & EXCHANGES:

Due to the current COVID-19 pandemic, we are not accepting returns or exchanges on these specific items:

• Huron™ DLV Buckle Accessories
• Huron™ DLV Soft Face Mask
• Huron™ N95 DLV Mask Filters
Thank you for your understanding.

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DOWNLOAD SPEC SHEETS | CARE & MAINTENANCE INFORMATION | INSTALL GUIDES:

DOWNLOAD SPEC SHEET:



HRN-DLV_Spec_Sheet.pdf

DOWNLOAD CARE & MAINTENANCE SHEET:



HRN-DLV406_CARE_MAINTENANCE.pdf

DOWNLOAD FILTER INSTALL SHEET:



PROPER_INSTALL_HRN-DLVN95.pdf

| WATCH THE VIDEO|

DOWNLOAD BARLOK INSTALL SHEET:



PROPER_INSTALL_HRN-BARLOK.pdf

| WATCH THE VIDEO|

DOWNLOAD WARRANTY:



DOWNLOAD WARRANTY HERE

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ORDER NOW:


Huron™ DLV Soft Face Mask
Product Code: HRN-DLV406



Huron™ N95 DLV Mask Filters
Product Code: HRN-DLV/N95



Huron™ DLV Buckle Accessories
Product Code: HRN-BARLOK-4

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HOW WE ARE APPROACHING COVID-19?



To Our Valued Customers,

We recognize this is an unsettling time, as the Coronavirus (COVID-19) situation is rapidly evolving around the globe and the situation has been incredibly volatile. We are closely monitoring developments related to the spread of the virus, and our priority remains the safety our employees and the needs of our customers.

During times like this, open dialogue is as important as ever and whether we’re meeting directly, attending an event, or communicating via phone or email, we’re committed to staying focused on supporting you and your needs.

ACROSS THE COMPANY, WE HAVE TAKEN PREVENTIVE MEASURES TO STAY RESILIENT.

As for our own operations, we are implementing broader and more thorough cleaning and sanitation practices in our facilities and for all incoming and outgoing packages. We are restricting non-essential business travel and have ceased travel temporarily to high-risk countries. We are encouraging video or telephonic meetings with our customer base. We are ensuring our key suppliers have contingency plans in place. We have developed our own contingency plans to continue to be able to produce products and fulfill orders without delay’s.

While none of us knows what lies ahead, we at TYR Tactical are confident in our contingency plans, the actions we are taking, and the leadership of our preparedness efforts.  We will do all we can to keep you, our customers, informed of any expected delays in delivery or changes to our current operations.

We will continue to evaluate the COVID-19 situation and take guidance from public health authorities.

Our thoughts go out to anyone who may be affected by the Coronavirus. Please let us know if we can do anything to help you and your organization in these challenging and uncertain times.

Stay Safe and Stay Healthy:

Jason Beck
Jason Beck
President

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SOCIAL MEDIA & NEWS FEATURES

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HAVE ADDITIONAL QUESTIONS?

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We will get back to you as soon as possible.

TYR Tactical®
As an industry leader in the United States and now in Canada, TYR Tactical® vows to remain committed to upholding the highest standards of quality and integrity, while proudly being able to provide you with 100% US and Canadian-Made products. Our products push the standards of today’s tactical equipment, define modularity and scalability and are custom made for you, The Next Generation Warrior®.

Contact Information:
TYR Tactical®
623.240.1400
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TYR Tactical Canada™
613.591.8666
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www.tyrtactical.com

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